How can I prove to an airline that the iPad Mini they found is the one I left on the plane?












20















I left an iPad Mini on an Icelandair flight. They just sent me this message:



"We have an item matching your description. Can you please send us details about the item, preferably passcode, to identify you as the owner."



I would rather not share my PW if I can find a way around it. Is there any other way I could prove them I'm the owner (I'm in the US and the iPad must be in Iceland...)



Thanks.



PS: This is a wifi-only model, and it's almost certainly in airplane mode with the wifi turned off.










share|improve this question




















  • 6





    Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

    – Omegacron
    9 hours ago






  • 2





    Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

    – JDelage
    7 hours ago
















20















I left an iPad Mini on an Icelandair flight. They just sent me this message:



"We have an item matching your description. Can you please send us details about the item, preferably passcode, to identify you as the owner."



I would rather not share my PW if I can find a way around it. Is there any other way I could prove them I'm the owner (I'm in the US and the iPad must be in Iceland...)



Thanks.



PS: This is a wifi-only model, and it's almost certainly in airplane mode with the wifi turned off.










share|improve this question




















  • 6





    Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

    – Omegacron
    9 hours ago






  • 2





    Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

    – JDelage
    7 hours ago














20












20








20








I left an iPad Mini on an Icelandair flight. They just sent me this message:



"We have an item matching your description. Can you please send us details about the item, preferably passcode, to identify you as the owner."



I would rather not share my PW if I can find a way around it. Is there any other way I could prove them I'm the owner (I'm in the US and the iPad must be in Iceland...)



Thanks.



PS: This is a wifi-only model, and it's almost certainly in airplane mode with the wifi turned off.










share|improve this question
















I left an iPad Mini on an Icelandair flight. They just sent me this message:



"We have an item matching your description. Can you please send us details about the item, preferably passcode, to identify you as the owner."



I would rather not share my PW if I can find a way around it. Is there any other way I could prove them I'm the owner (I'm in the US and the iPad must be in Iceland...)



Thanks.



PS: This is a wifi-only model, and it's almost certainly in airplane mode with the wifi turned off.







ipad






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 11 hours ago







JDelage

















asked 11 hours ago









JDelageJDelage

2543819




2543819








  • 6





    Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

    – Omegacron
    9 hours ago






  • 2





    Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

    – JDelage
    7 hours ago














  • 6





    Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

    – Omegacron
    9 hours ago






  • 2





    Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

    – JDelage
    7 hours ago








6




6





Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

– Omegacron
9 hours ago





Seems kind of scary, them asking for your password like that. Are you confident it's the airline/airport and not someone else who found it? Either way, I would never give them the code to get into it.

– Omegacron
9 hours ago




2




2





Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

– JDelage
7 hours ago





Yes, because the email includes the message I sent them through their portal form. Still, agree about the PW.

– JDelage
7 hours ago










4 Answers
4






active

oldest

votes


















34














If you have your iPad's serial number it should be visible on the back of the device



source: Apple






share|improve this answer



















  • 11





    Ah, yes, I have that.

    – JDelage
    11 hours ago






  • 3





    I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

    – dwightk
    7 hours ago








  • 1





    Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

    – JDelage
    7 hours ago











  • @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

    – chepner
    6 hours ago











  • @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

    – grg
    5 hours ago



















12














Tell them that you are uncomfortable providing your passcode to another person, but you would be happy to unlock it in front of their staff at the airport when you retrieve it.



This does require you to travel to the nearest airport, but it is a reasonable compromise that protects both interests.






share|improve this answer








New contributor




DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




























    6














    If it still has some battery charge, or they plug it in somewhere, near some WiFi, you could set it to lost mode and include your email/phone number etc on the screen message.



    They should be able to turn Airplane mode off from the lock screen without unlocking it.






    share|improve this answer


























    • (and you already turned on find my iPad on your iPad before this)

      – dwightk
      11 hours ago











    • But how do they connect to the wifi network? It's still in Airplane mode...

      – JDelage
      11 hours ago








    • 6





      You ought to be able to turn off airplane mode from the lock screen, swipe up.

      – Tetsujin
      11 hours ago






    • 3





      But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

      – Baldrickk
      10 hours ago






    • 3





      hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

      – Tetsujin
      10 hours ago



















    4














    Describe the background picture, especially if you have a custom photo or image.






    share|improve this answer























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      4 Answers
      4






      active

      oldest

      votes








      4 Answers
      4






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      34














      If you have your iPad's serial number it should be visible on the back of the device



      source: Apple






      share|improve this answer



















      • 11





        Ah, yes, I have that.

        – JDelage
        11 hours ago






      • 3





        I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

        – dwightk
        7 hours ago








      • 1





        Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

        – JDelage
        7 hours ago











      • @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

        – chepner
        6 hours ago











      • @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

        – grg
        5 hours ago
















      34














      If you have your iPad's serial number it should be visible on the back of the device



      source: Apple






      share|improve this answer



















      • 11





        Ah, yes, I have that.

        – JDelage
        11 hours ago






      • 3





        I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

        – dwightk
        7 hours ago








      • 1





        Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

        – JDelage
        7 hours ago











      • @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

        – chepner
        6 hours ago











      • @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

        – grg
        5 hours ago














      34












      34








      34







      If you have your iPad's serial number it should be visible on the back of the device



      source: Apple






      share|improve this answer













      If you have your iPad's serial number it should be visible on the back of the device



      source: Apple







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered 11 hours ago









      dwightkdwightk

      4,319103156




      4,319103156








      • 11





        Ah, yes, I have that.

        – JDelage
        11 hours ago






      • 3





        I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

        – dwightk
        7 hours ago








      • 1





        Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

        – JDelage
        7 hours ago











      • @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

        – chepner
        6 hours ago











      • @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

        – grg
        5 hours ago














      • 11





        Ah, yes, I have that.

        – JDelage
        11 hours ago






      • 3





        I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

        – dwightk
        7 hours ago








      • 1





        Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

        – JDelage
        7 hours ago











      • @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

        – chepner
        6 hours ago











      • @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

        – grg
        5 hours ago








      11




      11





      Ah, yes, I have that.

      – JDelage
      11 hours ago





      Ah, yes, I have that.

      – JDelage
      11 hours ago




      3




      3





      I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

      – dwightk
      7 hours ago







      I need to copy down my device serial numbers, now that I've recommended that as a way to ID devices :D... iPhones have the IMEI on the sim tray. Serial Number is only available in Settings.

      – dwightk
      7 hours ago






      1




      1





      Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

      – JDelage
      7 hours ago





      Your other (Apple) devices serial numbers can be accessed from your iPhone under settings>your name

      – JDelage
      7 hours ago













      @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

      – chepner
      6 hours ago





      @JDelage There must be some prerequisite for that, right? Something related to iCloud or you AppleID, etc.

      – chepner
      6 hours ago













      @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

      – grg
      5 hours ago





      @chepner 'your name' refers to your signed in Apple ID, which shows other devices also signed in to that Apple ID.

      – grg
      5 hours ago













      12














      Tell them that you are uncomfortable providing your passcode to another person, but you would be happy to unlock it in front of their staff at the airport when you retrieve it.



      This does require you to travel to the nearest airport, but it is a reasonable compromise that protects both interests.






      share|improve this answer








      New contributor




      DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.

























        12














        Tell them that you are uncomfortable providing your passcode to another person, but you would be happy to unlock it in front of their staff at the airport when you retrieve it.



        This does require you to travel to the nearest airport, but it is a reasonable compromise that protects both interests.






        share|improve this answer








        New contributor




        DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.























          12












          12








          12







          Tell them that you are uncomfortable providing your passcode to another person, but you would be happy to unlock it in front of their staff at the airport when you retrieve it.



          This does require you to travel to the nearest airport, but it is a reasonable compromise that protects both interests.






          share|improve this answer








          New contributor




          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.










          Tell them that you are uncomfortable providing your passcode to another person, but you would be happy to unlock it in front of their staff at the airport when you retrieve it.



          This does require you to travel to the nearest airport, but it is a reasonable compromise that protects both interests.







          share|improve this answer








          New contributor




          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          answered 6 hours ago









          DoubleDDoubleD

          2213




          2213




          New contributor




          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.





          New contributor





          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.






          DoubleD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.























              6














              If it still has some battery charge, or they plug it in somewhere, near some WiFi, you could set it to lost mode and include your email/phone number etc on the screen message.



              They should be able to turn Airplane mode off from the lock screen without unlocking it.






              share|improve this answer


























              • (and you already turned on find my iPad on your iPad before this)

                – dwightk
                11 hours ago











              • But how do they connect to the wifi network? It's still in Airplane mode...

                – JDelage
                11 hours ago








              • 6





                You ought to be able to turn off airplane mode from the lock screen, swipe up.

                – Tetsujin
                11 hours ago






              • 3





                But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

                – Baldrickk
                10 hours ago






              • 3





                hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

                – Tetsujin
                10 hours ago
















              6














              If it still has some battery charge, or they plug it in somewhere, near some WiFi, you could set it to lost mode and include your email/phone number etc on the screen message.



              They should be able to turn Airplane mode off from the lock screen without unlocking it.






              share|improve this answer


























              • (and you already turned on find my iPad on your iPad before this)

                – dwightk
                11 hours ago











              • But how do they connect to the wifi network? It's still in Airplane mode...

                – JDelage
                11 hours ago








              • 6





                You ought to be able to turn off airplane mode from the lock screen, swipe up.

                – Tetsujin
                11 hours ago






              • 3





                But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

                – Baldrickk
                10 hours ago






              • 3





                hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

                – Tetsujin
                10 hours ago














              6












              6








              6







              If it still has some battery charge, or they plug it in somewhere, near some WiFi, you could set it to lost mode and include your email/phone number etc on the screen message.



              They should be able to turn Airplane mode off from the lock screen without unlocking it.






              share|improve this answer















              If it still has some battery charge, or they plug it in somewhere, near some WiFi, you could set it to lost mode and include your email/phone number etc on the screen message.



              They should be able to turn Airplane mode off from the lock screen without unlocking it.







              share|improve this answer














              share|improve this answer



              share|improve this answer








              edited 6 hours ago









              Laurel

              1937




              1937










              answered 11 hours ago









              TetsujinTetsujin

              59.6k1592184




              59.6k1592184













              • (and you already turned on find my iPad on your iPad before this)

                – dwightk
                11 hours ago











              • But how do they connect to the wifi network? It's still in Airplane mode...

                – JDelage
                11 hours ago








              • 6





                You ought to be able to turn off airplane mode from the lock screen, swipe up.

                – Tetsujin
                11 hours ago






              • 3





                But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

                – Baldrickk
                10 hours ago






              • 3





                hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

                – Tetsujin
                10 hours ago



















              • (and you already turned on find my iPad on your iPad before this)

                – dwightk
                11 hours ago











              • But how do they connect to the wifi network? It's still in Airplane mode...

                – JDelage
                11 hours ago








              • 6





                You ought to be able to turn off airplane mode from the lock screen, swipe up.

                – Tetsujin
                11 hours ago






              • 3





                But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

                – Baldrickk
                10 hours ago






              • 3





                hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

                – Tetsujin
                10 hours ago

















              (and you already turned on find my iPad on your iPad before this)

              – dwightk
              11 hours ago





              (and you already turned on find my iPad on your iPad before this)

              – dwightk
              11 hours ago













              But how do they connect to the wifi network? It's still in Airplane mode...

              – JDelage
              11 hours ago







              But how do they connect to the wifi network? It's still in Airplane mode...

              – JDelage
              11 hours ago






              6




              6





              You ought to be able to turn off airplane mode from the lock screen, swipe up.

              – Tetsujin
              11 hours ago





              You ought to be able to turn off airplane mode from the lock screen, swipe up.

              – Tetsujin
              11 hours ago




              3




              3





              But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

              – Baldrickk
              10 hours ago





              But how do they connect to the wifi network? It's still locked isn't it? Can you connect to arbitrary networks while locked?

              – Baldrickk
              10 hours ago




              3




              3





              hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

              – Tetsujin
              10 hours ago





              hmm... that's a thought - it will connect to any known wifi, or if you had 'ask to join networks' on, to any public wifi without a captive portal.

              – Tetsujin
              10 hours ago











              4














              Describe the background picture, especially if you have a custom photo or image.






              share|improve this answer




























                4














                Describe the background picture, especially if you have a custom photo or image.






                share|improve this answer


























                  4












                  4








                  4







                  Describe the background picture, especially if you have a custom photo or image.






                  share|improve this answer













                  Describe the background picture, especially if you have a custom photo or image.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 5 hours ago









                  EmLiEmLi

                  595




                  595






























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