Which algorithm to use for efficient resource assignment?
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I am a starter in ML. So pardon me if the question is naive.
We have a Project Management tool where users can create a ticket and assign it to others. This is just one part of the tool but we are trying to automate assignment of ticket to people. Based on the history, i am trying to suggest who should the creator assign the ticket to so that the ticket is closed without any delay, minimal risk etc.. While i have the features/variables ready, I am having a hard time trying to find which algorithm or method to use.
Appreciate the help. Thx.
machine-learning supervised-learning prediction
New contributor
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add a comment |
$begingroup$
I am a starter in ML. So pardon me if the question is naive.
We have a Project Management tool where users can create a ticket and assign it to others. This is just one part of the tool but we are trying to automate assignment of ticket to people. Based on the history, i am trying to suggest who should the creator assign the ticket to so that the ticket is closed without any delay, minimal risk etc.. While i have the features/variables ready, I am having a hard time trying to find which algorithm or method to use.
Appreciate the help. Thx.
machine-learning supervised-learning prediction
New contributor
$endgroup$
$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago
add a comment |
$begingroup$
I am a starter in ML. So pardon me if the question is naive.
We have a Project Management tool where users can create a ticket and assign it to others. This is just one part of the tool but we are trying to automate assignment of ticket to people. Based on the history, i am trying to suggest who should the creator assign the ticket to so that the ticket is closed without any delay, minimal risk etc.. While i have the features/variables ready, I am having a hard time trying to find which algorithm or method to use.
Appreciate the help. Thx.
machine-learning supervised-learning prediction
New contributor
$endgroup$
I am a starter in ML. So pardon me if the question is naive.
We have a Project Management tool where users can create a ticket and assign it to others. This is just one part of the tool but we are trying to automate assignment of ticket to people. Based on the history, i am trying to suggest who should the creator assign the ticket to so that the ticket is closed without any delay, minimal risk etc.. While i have the features/variables ready, I am having a hard time trying to find which algorithm or method to use.
Appreciate the help. Thx.
machine-learning supervised-learning prediction
machine-learning supervised-learning prediction
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$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago
add a comment |
$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago
$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago
add a comment |
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$begingroup$
I guess the best thing that I've seen for resource management is dynamic programming which is widely used in different operating systems.
$endgroup$
– Vaalizaadeh
yesterday
$begingroup$
Is any of the feature based on text (such as ticket title / description)? Do you have access to historical performance of resources ?
$endgroup$
– Shamit Verma
22 hours ago