Dead characters on iMac Mojave, NOT keyboard-related












2















2002 iMac running Mojave with Apple wireless keyboard



Today, a cluster of characters on the right side of the keyboard (7 8 9 u i o j k l m .) quit working, both caps and lowercase.



To narrow down the problem, I replaced the keyboard with a spare and re-booted. The issue remained, leading me to believe it's not a keyboard problem.



I enabled the keyboard viewer and all keys work when clicked.



SOLVED — The problem was inadvertently enabling Mouse Keys.










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  • 2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

    – Allan
    10 hours ago











  • Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

    – Tom Gewecke
    9 hours ago
















2















2002 iMac running Mojave with Apple wireless keyboard



Today, a cluster of characters on the right side of the keyboard (7 8 9 u i o j k l m .) quit working, both caps and lowercase.



To narrow down the problem, I replaced the keyboard with a spare and re-booted. The issue remained, leading me to believe it's not a keyboard problem.



I enabled the keyboard viewer and all keys work when clicked.



SOLVED — The problem was inadvertently enabling Mouse Keys.










share|improve this question









New contributor




cesnod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • 2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

    – Allan
    10 hours ago











  • Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

    – Tom Gewecke
    9 hours ago














2












2








2








2002 iMac running Mojave with Apple wireless keyboard



Today, a cluster of characters on the right side of the keyboard (7 8 9 u i o j k l m .) quit working, both caps and lowercase.



To narrow down the problem, I replaced the keyboard with a spare and re-booted. The issue remained, leading me to believe it's not a keyboard problem.



I enabled the keyboard viewer and all keys work when clicked.



SOLVED — The problem was inadvertently enabling Mouse Keys.










share|improve this question









New contributor




cesnod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












2002 iMac running Mojave with Apple wireless keyboard



Today, a cluster of characters on the right side of the keyboard (7 8 9 u i o j k l m .) quit working, both caps and lowercase.



To narrow down the problem, I replaced the keyboard with a spare and re-booted. The issue remained, leading me to believe it's not a keyboard problem.



I enabled the keyboard viewer and all keys work when clicked.



SOLVED — The problem was inadvertently enabling Mouse Keys.







keyboard imac bluetooth






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Check out our Code of Conduct.











share|improve this question









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edited 5 hours ago









David

890217




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asked 11 hours ago









cesnodcesnod

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142




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cesnod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






cesnod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.













  • 2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

    – Allan
    10 hours ago











  • Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

    – Tom Gewecke
    9 hours ago



















  • 2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

    – Allan
    10 hours ago











  • Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

    – Tom Gewecke
    9 hours ago

















2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

– Allan
10 hours ago





2002 iMac? Do you mean a 2012? Try booting in Safe Mode (hold shift while booting). If the issue goes away, it's something being loaded and intercepting those keys.

– Allan
10 hours ago













Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

– Tom Gewecke
9 hours ago





Lots of people have reported this in the Apple forums already, it seems some Mojave installs turn on Mouse Keys by default.

– Tom Gewecke
9 hours ago










1 Answer
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Sounds like you have accidentally activated Mouse Keys. Turn it off



https://support.apple.com/kb/PH18381






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    active

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    3














    Sounds like you have accidentally activated Mouse Keys. Turn it off



    https://support.apple.com/kb/PH18381






    share|improve this answer




























      3














      Sounds like you have accidentally activated Mouse Keys. Turn it off



      https://support.apple.com/kb/PH18381






      share|improve this answer


























        3












        3








        3







        Sounds like you have accidentally activated Mouse Keys. Turn it off



        https://support.apple.com/kb/PH18381






        share|improve this answer













        Sounds like you have accidentally activated Mouse Keys. Turn it off



        https://support.apple.com/kb/PH18381







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 9 hours ago









        Tom GeweckeTom Gewecke

        11.3k31933




        11.3k31933






















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